Elite Support
Help when your business needs it.
Find help with your Elite account, workspace, users, meetings, files, Call Center and other day-to-day platform operations.
Support Areas
Start with the part of Elite you are working in.
Accounts & Access
Sign-in issues, staff access, permissions, invitations and account administration.
Tasks & Calendar
Help with assignments, scheduling, recurring work and calendar operations.
Messaging & Mail
Assistance with internal messaging, collaboration and company email tools.
Meetings & Video
Help with meetings, guest access, video sessions and supported recordings.
Files & Workspace
Support for file access, organization and general staff workspace use.
Call Center
Assistance with agents, routing, queues, IVR, voicemail and call-center operations.
Before You Contact Support
A few details help us solve problems faster.
Existing customer?
Sign in first whenever possible. That gives you access to your organization workspace and helps keep account-related support connected to the correct customer.
Support Availability
Business-hours support.
Documentation
User & Administrator Manuals
Download the current documentation for Elite Office Suite and Elite Call Center.
Elite Office Suite Manual
User and administrator documentation for the Elite workspace, staff and permissions, tasks, calendar, messaging, collaborations, meetings, files, marketing, AI tools and platform administration.
Elite Call Center Manual
User and administrator documentation for Call Center settings, departments, IVR, queues, agents, Agent Console, calling, voicemail, recordings and operations.
Elite Office Suite
Need help with your workspace?
Contact Elite and tell us what is happening.